Webinar Series
Check out the latest in our free recorded webinar series
Telephone Campaigns

Call the right people at the right time in the right way, without leaving the rest behind...

Over the past decade, the shift away from real-time communication towards messaging has changed how many people expect to interact. But when it comes to meaningful conversations - whether asking for regular giving or opening up legacy discussions - one-to-one, real-time contact still plays a vital role.

We help institutions use telephone campaigns in a way that feels relevant, considered and effective, combining the strengths of digital and voice to support long-term fundraising growth.
Request Demo
Product Overview

A flexible approach to telephone fundraising

While digital channels are essential for reach and convenience, they don’t replace every kind of conversation. Some moments benefit from time, trust and the ability to respond in real time.

Hubbub’s approach to telephone campaigns brings together data, technology and practical delivery support to make calling more focused and less resource-intensive. The result is telephone fundraising that works alongside your wider communications - and supports regular giving, stewardship and long-term engagement without adding unnecessary strain.
‍
The basics

A more considered approach to calling

However you structure your calling, effective telephone fundraising tends to follow the same core principles.

Start with relevance
Calling works best when it’s driven by purpose, not volume. The right audience, a clear reason for calling, and good timing make conversations feel welcome rather than intrusive.

Make space for real conversations
Whether delivered in a short campaign or spread across the year, telephone fundraising is most effective when there’s time to listen, follow up, and let conversations develop naturally.

Support it properly
Confident callers, clear planning and the right technology remove friction for both teams and donors - turning calling into something that feels manageable and worthwhile.

Product Features

One channel, three ways to use it

A familiar approach, delivered with more focus

Product Features

Smaller moments, spread more naturally

Product Features

A continuous, relationship-led programme

Request Demo
What our customers say about their experience
"A huge thank you also to Heather Eggelton and Hubbub Fundraising who supported us with the training of our callers. Hubbub have been fantastic with their advice and support and I look forward to working with them again for our next Giving Day!"
Katie Tyler
Philanthropy Officer
Benenden School
Easy-to-use Software
Our intuitive and easy-to-use Telephone Appeal software ensures both supervisors and callers have clear and simple interfaces, real-time reporting, and strong caller pool, segment and data management.
Multi-channel Continuity
By leveraging our Donor Engagement and Causes platforms alongside your Telephone Appeal, you will reach audiences with the same messaging and compelling caller engagement for whom phones are not the best channel, or you didn't manage to connect with during the campaign
Reporting and Analytics
With customised reporting templates and detailed post-campaign analytics from digital and phone channels, you'll be able to plan for your next appeal with confidence and clarity.
Go further

We don't just give you the tools - we help your callers have better conversations

Great telephone campaigns depend on the quality of the conversations taking place. Our AI Fundraiser Training tool gives callers the chance to practise real fundraising scenarios before they ever pick up the phone, helping them build confidence, handle objections more naturally and arrive on calls better prepared.

Used alongside your telephone campaigns, it raises call quality, consistency and confidence - especially for new or less experienced callers.
Watch a brief demo
Where telephone appeals make the difference

Create moments of real connection that strengthen giving, trust and long-term engagement across your community

Give donors the space for real conversation - helping them feel valued, heard and more closely connected to your institution.
Support more considered giving by enabling conversations that go beyond a quick response, unlocking regular gifts and longer-term commitment.
Reconnect with supporters who don’t always respond to digital channels, offering a more personal way to bring them back into the conversation.
Reinforce relationships through stewardship and appreciation, reminding donors of their impact and their place within your community.
Add depth and context to Giving Days and digital appeals by following up with a human voice at the moments that matter most.
Build confidence across your institution by demonstrating the ongoing strategic value of voice as part of a thoughtful, well-balanced fundraising programme.
How we'll work with you

A partnership built around your team

Our team brings deep, hands-on experience in telephone fundraising, combining practical expertise with technology built specifically for the sector. Our focus is on helping teams run campaigns that are effective, sustainable and appropriate for today’s fundraising environment.
Flexible support for every kind of telephone campaign

How we support your calling programme

  • Just the tech

    Use Hubbub’s telephone software  as a stand-alone solution, giving your team everything they need to run confident, compliant calling in-house. Our software supports call management, booking, follow-up, payments and reporting - so you can focus on conversations, not logistics.

  • Tech and consultancy

    Combine our telephone technology with expert consultancy to gain confidence in planning and delivery. We’ll support you with campaign design, segmentation, training and best practice - helping your telephone campaigns feel focused, realistic and well run.

  • Full Service

    If time, resource or capacity are a challenge, our team can manage delivery for you. From campaign planning and caller training to supervision and reporting, we take care of the detail so your team can stay focused on donor relationships.
    Meet Our Team

Ready to create a Telephone Appeal that will drive engagement?

Our team has worked with programmes all across the world. We would love to speak with you.
Book Call

Fundraising technology and expert guidance.

Solutions
About
Policies
Articles
Year-Round Calling: A Better Way to Use the Telephone?
The Day After the Giving Day: Why Thanking Deserves Its Own Moment
Hubbub Insights #15: Current Fundraising Signals: Data, Belonging, and Behaviour
Registered Company Name: Sponsorcraft Ltd. Reg No. 07699834 (England and Wales)
85 Great Portland Street, London, W1W 7LT, United Kingdom


Copyright © 2024 Sponsorcraft Ltd and Hubbub Incorporated
We've noticed you're using Internet Explorer.

Unfortunately, our Marketing Website doesn't support Internet Explorer.
‍
We really recommend you use Microsoft Edge, Firefox, Chrome or Safari.
Firefox
Safari
Chrome
Cookie Consent

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

deny icon
Deny
allow icon
Accept